UMP News

Archive for November, 2008

jeffpalumbo

Social Media ad Spending decline, demands improved results

Monday, November 24th, 2008

The global financial crisis and drastically lower consumer spending, as indicated by Friday’s Commerce Department report of a 2.8% drop in October retail sales, has forced marketers to slash budgets and seek better performing alternatives.

The consumer spending recession is quickly “trickling-down” to cause a traditional media depression. Research from Jack Myers Media Business Reports indicates up to double-digit declines for newspapers, magazines, broadcast radio and television in 2008. And there appears to be no good news in sight, as sales are projected to decline further in each of these media sectors in 2009.

The future of marketing is results driven advertising. Pay-For-Performance models stand to dominate in down market trends.

jeffpalumbo

Social Networking/Charity Mashups

Thursday, November 20th, 2008

Cause-Related Marketing in the Newest Social Media

In the last quarter three charity/social networking mashups have crossed my desk, each with their own distinctive tang. All three are in beta, that is, they’re works in progress. All are for-profit endeavors. All could benefit from a little ‘network effect’ love.

The network effect aka Metcalf’s Law postulates that the value of a network is proportionate to the square of the number of users. That is, a network only starts demonstrating value after reaching the critical mass described by the equation.

In other words, each of these outfits has some selling to do.

uPlej. With an approach that could probably only come from Utah is uPlej, which owes its business model as much to multi-level marketing as it does to Facebook.

Here’s how it works: you sign up as a member of uPlej and designate a charity, create your own profile, alert your personal network to your new uPlej page and UPlej dings your credit card for $4.99 a month. Of that, $4 goes directly to the charity, and the remaining $0.99 goes to uPlej’s operations and fees for processing credit cards and the like.

What’s the appeal? Well if just 4 of your friends also join uPlej, then your designated charity could receive perhaps $85 a month (more or less)! Here’s how: “The charity calculator works on the premise that each of your ‘friends’ tells just 4 people each, who tell just 4 people, and so on through 3 degrees.

“For every person you tell that visits your user page and signs up, you receive $1.00 for the cause YOU have elected to support. For every person they tell that visits their user page and signs up, you also get $1.00 for your cause, and so on through 3 degrees. Everybody that you tell that joins your network is your first degree, everybody that joins the network of anybody on your first degree (anybody that they tell), becomes your second degree, and so on. This gives you the opportunity, for only your $4.99 monthly payment, to raise a significant amount of money for your cause every month—simply by connecting with other charitable individuals.”

As I write this, you can choose from uPlej’s universe of 150 charities, a number they’re working hard to increase. uPlej is not a charity, it’s a fundraising company that uses the power of a networked downline to raise money for charities.

Just Cause. Like uPlej, Just Cause is a for-profit entity as well. But they prefer to think of themselves as a ‘for-benefit’ company, ala Newman’s Own and Peacekeeper Cause-Metics. Just Cause bills itself as “social networking with a purpose.”

Causes, individuals, and companies can all set up accounts and start talking about what their doing to make the world better, mainly through blogs. You can create or join user groups, post events, seek volunteers, donors, supporters, etc.

There’s more than 150 blogs currently being posted on the Just Cause site and about 60 nonprofits. Just Cause also publishes a magazine by the same name, expects to sponsor community events. The magazine is distributed with participating ‘city magazines’ in Seattle, Atlanta, Chicago and elsewhere. Just Cause says that the glue that holds all the pieces together is its approach to telling ‘stories.’

Do Good Channel from good2gether. The Do Good Channel is a kind of localized charity directory that allows you to search charities by type, participation, opportunities. But what really sets it apart is that it can also generates income for participating charities and enables searches that connect current news with charitable missions.

Here’s how. good2gether gives an Internet ‘widget’ to local TV, radio and newspaper media outlets. When a story is posted about, say, the crisis in Darfur, the widget points to local nonprofit resources that are working on the problem. The widget displays information in a frame on the media outlet’s website, which it can sell. If the reader clicks on one of the nonprofit links, it connects to a Do Good page where they find a profile of the pertinent nonprofit(s).

The profile or elements of the profile can be emailed, sent to Facebook, added to your calendar, etc. The profile is free to the nonprofit and relatively easy to generate. Better, the charity can sell the sponsorship of the page which it splits 65:35 with good2gether, which operates Do Good. To participate in this part of the service, the charity has to agree to charge a minimum of $100 per sponsor and limit it to no more six sponsors.

good2gether launched the Do Good Channel in Boston this month and is scheduled to add several top 10 markets per month over the next few months, including San Francisco, New York, Chicago, Houston, Los Angeles, Philadelphia, and Washington D.C.

There are elements of cause-related marketing in each of these approaches. uPlej enables a kind cause-related marketing for your personal brand, (although there’s no reason why a company couldn’t be a uPlej member too). Just Cause could certainly host a blog about your cause-related marketing campaign. The Do Good Channel in effect invites charities to connect to sponsors.

jeffpalumbo

Memelabs, the user-generated video contest platform company,

Thursday, November 20th, 2008

Memelabs, the user-generated video contest platform company, today announces the release of a custom version of memelabs to help non-profit organizations and charities easily create and manage User Generated Video (UGV) campaigns online. The company is rolling out a pilot version of the new platform for Apathy is Boring, a Canadian non-partisan project that uses art, media, and technology to encourage active citizenry.

Vancouver, BC (PRWEB) — Memelabs, the user-generated video contest platform company, today announces the release of a custom version of memelabs to help non-profit organizations and charities easily create and manage User Generated Video (UGV) campaigns online. The company is rolling out a pilot version of the new platform for Apathy is Boring, a Canadian non-partisan project that uses art, media, and technology to encourage active citizenry.

Memelabs helps organizations promote viral video marketing that gain targeted exposure for marketing campaigns online, such as the successful viral video contests the company launched for Wells Fargo, Intrawest, Texas Instruments and Garden State Life.

In three easy steps marketers have a fully customized video contest ready for launch.

  • Design: the customer can supply its own design or the Memelabs team works with the client to create a design; a fully customizable CSS with 100% share of brand.
  • Integration: the Memelabs team applies the design to its contest platform, and can advise on and implement additional social media outreach strategies.
  • Promotion: the Memelabs team helps to get the word out through social media tools, such as blogs, newsletters, bookmarks to its user base of over 100,000 people and partnerships with 40 film schools. These are film makers and enthusiasts who have previously signed up and participated in memelabs contests.

Once the contest is up and running, videos are submitted by consumers for voting and ranking by the user base. Memelabs constantly monitors video submissions, rankings and commentary to ensure no fraudulent or offensive activity takes place. In addition, this version gives customers access to the back-end platform from which clients can manage campaign details.

“We chose to integrate memelabs into our National Video Contest as it was the perfect medium to reach our target demographic, Canadian youth, in an engaging and user friendly online environment. We’ve also received an incredible amount of support from memelabs, whether in site development, marketing strategy, and content management, making our campaign a cinch to update and maintain,” comments Apathy is Boring’s Development Coordinator Adrienne Smith. “Memelabs’ commitment to the Apathy is Boring cause has made them a perfect partner for us and we look forward to our continued collaboration.”

Apathy is Boring wants young Canadians to grab their video cameras and cell phones and tell their vision for the next 250 years of Canada and enter this in an online contest at the Apathy is Boring contest site. Running July-September, 2008, one national contest winner will receive a grand prize: a trip to Halifax for the winner to attend and showcase their video during a Youth Dialogue hosted by Her Excellency the Right Honourable Michaëlle Jean, Governor General of Canada, on September 20th. More information on the Governor General’s Youth Dialogues is available at www.citizenvoices.gg.ca. The winner will also receive backstage passes to the Apathy is Boring Concert featuring artists ill Scarlett.

“New conversations are emerging online between organizations and consumers and as social media has now become part of the mainstream, organizations are looking for new ways to engage with its customers,” comments Dario Meli, co-founder and partner, memelabs. “Memelabs creates this bridge - engaging, encouraging and supporting positive interaction and inspiring community development. All we ask of organizations is to bring their marketing idea and we’ll put it into action.”

About memelabs
Memelabs is the first platform for companies to effectively roll out consumer-generated online video contests to gain brand loyalty in the Web 2.0 world. Easily and efficiently marketers can take advantage of the growing social marketing trends of consumer online video production, viral video marketing and consumer participation in online contests.

jeffpalumbo

Social Networks Emerging as New Charity Fundraising Platforms

Thursday, November 20th, 2008



“We’ve seen social media can be used to bring people together for all sorts of reasons; I really hope we can bring people together to do good,” said Anthony Berkman, president of BlogCatalog.com, a social blog directory on the Internet, as he launched a social awareness campaign to benefit DonorsChoose.org on May 28.

“Even better, this is a chance to find common interests within BlogCatalog.com and across the Web,” he added.

The campaign asked directory members (bloggers) to write about DonorsChoose.org and raise funds for the non-profit organization. DonorsChoose.org is a non-profit Web site that brings teachers and donors together to fund specific student projects that range from “Magical Math Centers” to “Cooking Across the Curriculum”. Any individual can search teacher proposals and fund specific projects, which are tax deductible.

“Internet social networks from MySpace to Facebook are receiving a ton of media and Internet attention, but we have yet to see an online social community come together to raise funds for a good cause,” said Anthony Berkman, president of BlogCatalog.com. “We see this as an opportunity to empower and recognize bloggers to collectively focus their blogs for good.”  

Berkman’s idea is to challenge directory members to draw attention to and raise funds for this underserved non-profit organization. BlogCatalog.com has set a goal to raise at least $25,000 for DonorsChoose.org, which is a member of the Omidyar Network.

The Omidyar Network is a mission-based organization established by eBay founder Pierre Omidyar and his wife, Pam (pictured above). Berkman said depending on the success of the challenge, BlogCatalog.com will develop a community service page to host and promote more blog events in the near future. All donations made to DonorsChoose.Org will credit the blogger.

jeffpalumbo

Charity Badge: Using the Power of Social Networking for Good

Thursday, November 20th, 2008

Yahoo has come up with a way to mix social networking with charities and non-profits. Called Yahoo! For Good, it has partnered with ‘charity aggregator’ Network for Good and launched a personalized Charity Badge - for people to put on their websites, social networks or email. To promote the initiative, Yahoo! will match the amount raised by the user who generates the largest number of individual donations from their personal social network (up to $50,000).

The Charity Badge works by allowing website owners or social network users to create and publish a personalized badge (essentially a widget). You can even put it on your email signature. With the badge you can set up a link to your favorite charity, so that family, friends and others in your social network can donate as well. Or you can simply copy the code for an existing badge, that someone else set up for a charity. Check out the top 10 badges to get an idea of how this works.

There are even some stats to back up the campaign:

“According to recent studies, consumers value the personal advice of friends, family and acquaintances 1.5 more times today than in the 1970s and twice as much as traditional media (1). A staggering 61 percent of people surveyed report giving to a charity because a personal connection has asked them to make a contribution (2).”
(1) Source: The Influentials
(2) Source: Harris Interactive

Rather than set up my own badge, I chose an existing badge for a worthy cause: Global Exchange. Here it is below and I’ve also added it to R/WW’s sidebar. If you feel like donating, click the orange ‘Donate’ button in the badge.

jeffpalumbo

Power to the people: The new era of social network marketing

Thursday, November 20th, 2008

The world of social networks is a daunting one for marketers. At last count, MySpace.com had over 300 million users, Facebook boasted over 62 million active accounts and business networks such as Plaxo and LinkedIn featured over 15 million profiles each.

Social networks hold huge opportunities for brands. The personal, interactive nature of social networks mean that brands have the chance to present themselves to users in their own, personal space - allowing for a more memorable, individual interaction.

Added to this, brands can leverage the natural endorsements given through groups and personal associations with brands, almost functioning as free market research into their specific consumer set.

But, how do you successfully leverage your brand within a social network?

1) Create a brand profile

Register your own brand group as the ‘official’ offering on the relevant network. You can then make access of related groups and communities, inviting them to join this sanctioned brand group.

2) Continuous communication

To ensure your community is constantly up-to-date and involved, make sure that relevant content is always available and a host of topics offered to allow users to personally interact with the brand.

3) Encourage collaboration

Run a contest to devise a new campaign slogan or solicit entries for the next advertising spot - it will enable users to interact on a new level, whilst providing cost-effective creative straight from your target consumers!

4) Register your own network

A very big idea but one that is sure to win you prosumer praise. Represent the interests of your consumers by starting a social network i.e. a fantasy league network for a sporting goods retailer.

The people formerly known as the audience have transformed. Blogs and social networks have become vital tools in the arsenal of marketers worldwide and any brand looking to promote and protect itself should seriously consider the influence these resources have on consumer purchasing behaviour.

The new era of prosumers is here and they’re brand-savvy, marketing-aware and prime for the taking. Ensure your brand harnesses the potential of these new ‘super-consumers’ before you are left behind, choking on the dust…

jeffpalumbo

Mercedes Intros ‘Generation-Benz’ Social Network

Thursday, November 20th, 2008
Mercedes-Benz USA wants an invited group of Gen Y netizens to open up about the brand. So it is running a social networking marketing program called Generation-Benz, intended to bring younger consumers into the brand while giving Mercedes insights about the 20-somethings.

The site, at www.GenerationBenz.com, via Los Angeles-based firm Passenger, is an invitation-only forum by which the company will mine the Gen-Y attitudes, lifestyle and brand preferences. The company says that with the new program it hopes to get a new group of consumers into the brand and shape the brand for the future.

Said Stephen Cannon, Mercedes-Benz U.S.A.’s VP/Marketing, in a release: “When our customers join the brand, they tend to stay. Our Generation-Benz community is a natural extension of our desire to broaden the Mercedes-Benz family, and establish a dialogue with future buyers to guide us with the design of our vehicles and direction of our brand.”

The company wants feedback and perspectives on vehicles, brand positioning and sociocultural trends. The netizens will preview advertising and marketing campaigns, and engage in real-time discussions.

Mercedes-Benz is the second automaker to conceive and execute such a program. Ex-sibling Chrysler this March launched a similar program, also via Passenger. Chrysler’s Customer Advisory Board comprised some 2,000 consumers.

Justin Cooper, co-founder, chief marketing and innovation officer at Passenger, says the scope is similar for all of the firm’s clients. “With Mercedes, it’s how they apply it.” He says that the majority members of Mercedes’ site are actually non-owners of Mercedes-Benz vehicles.

Cooper says that the firm has signed another automaker to create a similar program.

jeffpalumbo

Sonys Social Network- Playstation home and xbox talk….

Thursday, November 20th, 2008

Xbox Live takes on new look

Magnolia Pictures, other services to be offered

On the eve of an overhaul of the Xbox 360’s online service, Microsoft Corp. announced Tuesday one more entertainment offering in the United States: the ability to watch movies from Magnolia Pictures on the video game console.

The deal is small — Magnolia has distributed about 70 films — but it represents yet another move to beef up the online service, called Xbox Live, which Microsoft is counting on to broaden the console’s audience and differentiate it from rivals.

With Live, gamers can watch movies, download new games, chat with friends and play games with others. The service will be relaunched Wednesday, with a new user interface and a host of other features, including the ability to stream Netflix movies.

The introduction comes at a critical time for the Xbox 360, as sales have jumped in recent months because of a price cut, with the holiday season still ahead.

“I think it’s the most important week since we launched the platform, frankly,” said Marc Whitten, the general manager of Xbox Live.

By some counts, Microsoft already has succeeded — wildly — with the service.

226_XBOX_Old_UI_11-1  
Zoom Microsoft Xbox Screen Shots  
The old Live interface, heavy on text, had become outdated. An Xbox exec said it was designd for the 200 pieces of content in the Xbox’s marketplace in 2002, not the 15,000 that now exist.  

Last week, at a conference in New York, Mindy Mount, the chief financial officer of Microsoft’s entertainment and devices division, referred to Live as a “little secret sauce to us,” crediting it with increasing the number of games each Xbox 360 owner buys because it makes it easy for users to try out new ones.

During a recent interview at his Redmond office, which is set up as a living room to replicate a gamer’s environment, Whitten rattled off a set of statistics to demonstrate Live’s popularity.

The majority of Xbox 360 owners also use Live, he said. As of last quarter, there were 22.5 million Xbox 360s on the market worldwide and 14 million regular Live users.

Overall, Xbox 360 owners — who have downloaded more than 500 million pieces of content through Live — also tend to use their console’s online offerings more than owners of Sony’s PlayStation 3 or Nintendo’s Wii.

So, for instance, in games that are not exclusive to the Xbox 360, such as Guitar Hero or Rockband, the majority of song downloads take place on the Xbox 360.

Microsoft has profited handsomely, reaping more than $1 billion in revenue through Live, partly through a $50 “Gold Level” annual fee needed to play games with others with the service.

Still, Whitten said, the Live interface — which is heavy on text — had become outdated.

He said it was designed for the 200 pieces of content originally in the Xbox’s marketplace at launch in 2002, not the 15,000 that currently exist.

So the new user interface allows users to shop for items looking through images, instead of just text.

There’s also a heavy emphasis on Live’s social networking features, which let users communicate with one another while logged in.

Each user will now be able to customize an avatar, down to its hairstyle and clothes. Logging in, a user can see various avatars representing his or her gamer friends. If they’re playing games, the avatar stands next to a title; if they’re not active, the avatars appear to be snoozing.

In addition to the deal with Magnolia in the U.S. (and a similar one with MGM and Paramount in Italy and Spain), Xboxers will also be able to stream more than 12,000 Netflix movies and TV episodes on their consoles if they are also Gold members and are Netflix members.

About 300 Netflix movies and TV episodes will be available in high definition.

Whitten said the new Xbox Live was designed for the “next 20 million, 30 million” Xbox 360 users.

Microsoft executives have said that because of the recent price cuts — which brought the price of the low-end Xbox 360 Arcade to $199 — they expect the majority of Xbox 360 sales are yet to come.

According to the NPD Group, sales of the Xbox 360 jumped 78 percent in the United States in September, surpassing sales of Sony’s PlayStation 3. Last month, sales were up an additional 7 percent.

At last week’s conference, Microsoft’s Mount said the company expected the total worldwide installed base of the Xbox 360 to reach 25 million by the end of the month, surpassing the popularity of the original Xbox.

“It’s a great milestone for us, but it’s only a start when you consider that history shows that more than three-quarters of a console’s sales come at a price of $199 or lower,” she said.

Microsoft’s primary competitor — the PlayStation 3 — is advancing its own online efforts.

Microsoft executives say the PlayStation 3 targets the same audience as the Xbox 360, while Nintendo’s Wii, which has lapped both consoles in sales, is bringing in new gamers to the industry.

Sony’s online offering — the PlayStation Network — boasts 14 million registered users, up 136 percent since January. There have been 273 million downloads.

Susan Panico, the senior director of the service, said that earlier this year, the company revamped its own store.

In July, the company also announced its own service to download and watch movies and TV shows through the PlayStation Network. She said content can then be transferred to a PlayStation Portable device so that users can take it with them, which she said was the service’s “biggest differentiator.”

She also said that with the PlayStation Network, users can play with others online for free.

“Online gaming is one of those tenets for a gamer that should be free,” she said.

The company also plans to start a social network — called PlayStation Home — later this year, with its own “highly realistic” avatar system.

Still, Michael Pachter, an analyst at Wedbush Morgan Securities in Los Angeles, said that in online services, Microsoft had the lead, albeit with a head start, because it launched Live several years before Sony started the PlayStation Network.

He said for Microsoft, the goal with the new Live is twofold: to get Xbox 360 owners to use Live and to get Live users to talk up its features.

In that sense, he said, the Netflix tie-in might be most significant.

Pachter estimates 8 million Xbox 360 owners pay the $50 annual fee. Of those, roughly 10 percent are also Netflix members.

“You’re going to have 800,000 really satisfied customers immediately,” he said.